Grubhub: Food Delivery App Reviews

The app is obtuse and doesnt allow enough varieties of options. I cannot access my account to see my credits given for poor service. They obviously dont want to make it easy for me to apply the discounts, which I resent. Restaurant staff sometimes dont understand English, so the inability to modify orders without typing a message in notes problem has resulted in incorrect orders. The delivery service itself from GH has failed to arrive in less than 2 hrs now 3X in a row. Trying one more time tonight before changing delivery service providers.

Location services dont work with this version. Makes the app useless.

Its easy. Its pretty. It works great. Thats all it has to do.

Cool app I use it all the time. I wish I had more places to choose from but thats not you guys problem. Dope app!

One of the best apps ever..Love my food delivery. Cheers GH!

Great app. Just needs more restaurants participating in my area

Just updated, the app doesnt work. Cant enter or select an address

I dont know about you but Im lazy! As long as GrubHub exist I dont have to leave my home. With seamless integration of PayPal and majority of all Local restaurants in there system I recommend this to everyone in the world. #ghlit

Really love this app. Makes my life so much easier when Im exhausted after work and decide on takeout. It even remembers my special instructions on orders. A must have!

I love that this app is convenient for me. I love the fact that it saves my past orders.

I use the app all the time. Makes it so much easier to get meals rather than calling up the store.

Enough said. Never again

App has worked flawlessly every time! Restaurants that participate are very quick and courteous!!! Highly recommend!!!!

Im a struggling college kid, and this app is wonderful for finding good, cheap food.

Im too high most of the time to want to leave the house. This is a perfect app for me

For me

The good to GrubHub is that there is a good variety of restaurants to choose from. The bad is that both the application and GrubHubs structure could use some work. For the application, they need a much better rating system. Giving the restaurant a 1 to 5 is rather silly and doesnt provide enough detail. I should be able to rate each individual item that I order so that I can have a reminder for the future of what I liked and disliked, as well as feedback to help others. The other part that I think could use a lot of improvement is their structure. You normally dont tip a waiter until seeing that theyve done a good job, but on GrubHub you have to tip them before theyve even delivered your food ... and it wont let you tip less than 10%. That may sound like a cheapskate statement, but youre already paying anywhere from $3 to $5 delivery fee ... although the delivery fee seems fair since that is what they are truly doing. The delivery people claim no responsibility for missing items or incorrect orders, which I can partially understand since they are just picking the order up ... but then why should I tip them 20% like a waiter? They just hand you a bag and leave - with no service like a waiter does to actually earn the 20%. So to me they deserve a delivery fee, but not a delivery fee AND a tip. The fact that I cant tip less than 10% has stopped me from placing several large orders because Im just not going to pay an extra $10 for nothing. If they were smart, they would make the delivery person responsible for checking your order before they leave the restaurant, and would allow you to provide the tip by signing a receipt at your front door when they provide you the food. Then Id actually feel they did something to earn it. Let me tell you, its very irritating when you pay them 15 to 20% tip, a delivery fee, and then find out your orders wrong.

Save your CC to this app. Its seamless then and requires little effort to get food delivered. It can be a little wonky at times but all in all, easy to use and lot of options. Im a Chicago resident so it may be different for people that live in other areas.

Perfect so far

So many glitches the app is unusable. Would give negative stars is possible