We have never had an issue using this app. Their customer service staff is by far one of the best out there. Restaurants often make mistakes, dont show up, etc and when those things happen GrubHub is so quick to respond with refunds or GrubHub bucks to use on a future order. And theyll communicate issues to the restaurants themselves! Easy and proficient, we use this app at least once a week to order!
AdaMarie30 about Grubhub: Food Delivery