Cant leave reviews on restaurants
So, I had an experience where a delivery person refused to deliver my food. I live in an elevator building on the 7th floor, with a door buzzer. The guy called me and demanded I came down and get the food, literally telling me "No Papi, you coming down to get this." I didnt prepay a 16% tip to go down to the curb. The whole point of delivery is to get food at your door. I told him I didnt want the order anymore and to take it back. I called Grubhub and told the rep what happened. To his credit he said he would take care of the cancellation and it was a quick call. Afterwards, I tried to leave a review of this experience in the app. Then on Grubhubs website. No luck. Is a restaurants score locked in now? I asked on Twitter how to leave a review and the reply was to ask me to send details in a direct (private) message. If you disabled restaurant reviews for whatever reason, own up to it. It doesnt need to be a secret. That, after my last 4 orders being wrong or bad service, have caused me to reevaluate even bothering with Grubhub anymore.
Bradley81 about
Grubhub: Food Delivery, v3.4